Carbo 20000 Ultra Lightweight 20000mAh Carbon Fiber Quick-Charge Power Bank

The Nitecore Carbo 20000 is an ultra-lightweight, high-capacity power bank designed for outdoor enthusiasts and on-the-go professionals. With a 20,000mAh capacity, it can fully charge the latest smartphones up to four times. Weighing just 10oz, this power bank features a durable unibody carbon fiber shell that resists punctures, abrasions, and drops up to 1.5 meters. It includes both USB-A and USB-C QC ports, supporting 20W USB-C charging for notebooks and 18W USB-A output. The one-touch low current mode is perfect for charging sensitive electronics like headphones and smartwatches. IPX5 water-resistant and built with multiple safety protections, the Carbo 20000 is ideal for outdoor adventures, emergency kits, and daily use.

Nitecore 5-Year Warranty

At Carbon Hill, we partner with Nitecore, a renowned brand specializing in lightweight, high-performance lighting and power bank, to offer you durable products backed by a 5-year warranty. Whether you're using a Nitecore headlamp, flashlight, or power bank, we stand by the quality of these essential tools for your outdoor adventures.

What the Warranty Covers

The 5-year warranty covers defects in materials and workmanship for all Nitecore products purchased from Carbon Hill. This warranty ensures that your gear will perform as intended under normal conditions.

• Covers: Manufacturing defects, issues with materials, and craftsmanship problems.
• Does Not Cover: Normal wear and tear, misuse, accidents, unauthorized repairs, or modifications, and damage from improper use.

How to File a Warranty Claim

If you encounter any issues with your Nitecore product, our team is here to help you through the warranty claim process:

1. Contact Us: Send an email to info@carbonhill.ca with your order details, a description of the issue, and any relevant photos of the defect.
2. Claim Review: Our team, in collaboration with Nitecore, will assess the issue to determine if it falls under the 5-year warranty. If it qualifies, we will arrange for the product to be repaired or replaced.
3. Shipping: If the item needs to be returned for evaluation, we will provide shipping instructions. Customers are typically responsible for shipping the product back to us, but we cover the cost of return shipping for repaired or replaced items.

What to Expect

Once you submit your claim, we aim to review and process it within 10 business days of receiving the product. Depending on the outcome, repair or replacement times may vary.

Our Commitment to Quality

Nitecore products are designed to meet the demands of outdoor enthusiasts who need lightweight, reliable, and high-performance lighting and power solutions. At Carbon Hill, we are proud to offer this 5-year warranty, ensuring that your Nitecore gear delivers the reliability and performance you expect.

For any warranty-related inquiries or to begin a claim, please reach out to us at info@carbonhill.ca.